A new year brings new dynamics in employee benefits. Here's what we're watching as 2025 unfolds—and what benefits professionals should prepare for.
Trend 1: GLP-1 Decisions Solidify
After a year of scrambling, most employers have formalized their GLP-1 coverage policies. But the landscape remains unsettled:
- Watch for employers revising policies as utilization data comes in
- Expect continued pressure from employees who want coverage
- Long-term efficacy data will influence future decisions
This will remain a hot topic through open enrollment and beyond.
Trend 2: Mental Health as Standard
Mental health benefits have matured from differentiator to expectation:
- 8-10 EAP visits is the new minimum
- Telehealth mental health is universal
- Digital mental health tools are increasingly common
- Manager training and cultural support are emerging focus areas
Employers still below these thresholds will feel pressure to catch up.
Trend 3: Cost Pressure Continues
Healthcare cost growth remains elevated:
- Mid-to-high single-digit increases expected
- Specialty pharmacy driving disproportionate share
- Provider labor costs flowing through to pricing
- Utilization fully recovered from pandemic lows
Employers will need active cost management strategies, not passive hope.
Trend 4: Self-Funding Growth
The shift toward self-funding continues:
- More mid-size employers (100-500) exploring self-funding
- Captive arrangements becoming accessible to smaller groups
- Stop-loss market offering more options
- Greater appreciation for cost transparency
Self-funding is no longer just for large employers.
Trend 5: Voluntary Benefits Expansion
Voluntary benefits continue to grow and diversify:
- Critical illness and hospital indemnity gaining ground
- Pet insurance mainstream among younger workers
- Identity theft protection standard
- Financial wellness programs expanding
Employers are enhancing total rewards without adding employer cost.
Trend 6: AI in Benefits Administration
Early AI adoption is appearing:
- Chatbots for benefits questions
- AI-assisted plan selection tools
- Automated claims processing
- Predictive analytics for cost management
Impact is still limited but growing.
What to Do
For benefits professionals navigating 2025:
- Benchmark now — Know where you stand before renewal season
- Address GLP-1s explicitly — Don't let policy develop by accident
- Audit mental health — Ensure you meet the new baseline
- Model scenarios — Prepare for various cost increase levels
- Communicate value — Help employees understand what they have
The employers who plan ahead will be better positioned than those who react.
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